Privacy policy

Hobuza Privacy Policy

Last Updated: February 2, 2026

This Privacy Policy describes how Hobuza (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from hobuza.com.

1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. 
- Device Information: Collected automatically via cookies, log files, web beacons, and pixels. This includes your IP address, browser type, and time zone.
- Order Information: Collected from you to fulfill your purchase. This includes name, billing address, shipping address, payment information (processed via PayPal/Stripe), and email address.

2. How We Use Your Personal Information
We use your personal information to provide our products to you, which includes: processing payments, arranging for shipping of your 21V tools, and providing you with invoices and order confirmations. Additionally, we use this information to:
- Communicate with you regarding your order or potential safety updates for Hobuza products.
- Screen our orders for potential risk or fraud.
- Provide you with targeted advertisements or marketing communications we believe may be of interest to you through Meta and TikTok platforms.

3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above. 
- We use Shopify to power our online store.
- We share data with our payment processors (PayPal/Stripe) and international logistics partners to ensure delivery from our Hong Kong fulfillment center.
- We use Meta Pixel and TikTok Pixel to understand how our customers use the Site and to optimize our advertising performance.

4. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page. You can opt out of targeted advertising by visiting the settings on Meta or TikTok.

5. Your Rights (CCPA Compliance)
If you are a resident of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [Your Support Email] or by mail using the details provided below:
[Your Hong Kong Entity Address]